CHCAA Members

Contact a Member Company

Below is a partial list of member companies. These members can be contacted directly with tips and information about violations. A full list of members can be found on the CHCAA Membership page.

While recognizing the obligation to pay all just claims promptly, there is a public obligation to protect the provincial and private insurance systems from increased costs due to fraudulent or unwarranted claims. The following corporate members have joined to combat health care fraud and welcome your support in helping to eliminate unnecessary health care abuse and fraud risk. Please use these links to research what they are doing to combat health care fraud and how you can report improper claim billing practices.

Corporate Member	Contact	Phone details
[AccertaClaim Servicorp Inc.]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Co-operators Life Insurance Co.]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[ClaimSecure Inc.]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Desjardins Financial Security]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Empire Life]	(800) 267-0215 ext. 3341 (Toll Free) info@chcaa.org (CHCAA)	Referrals are to Claims Manager.
[Equitable Life Insurance Company of Canada]	(800) 265-8899 siu@equitable.ca
[Funds Administrative Service Inc.]	(780) 452-5161 (Head Office) info@chcaa.org (CHCAA)
[ESI Canada]	(905) 712-6306 (888) 677-0111 ext. 6306 Fraud Line: 1-888-677-0111 x 2323 yprice@express-scripts.com investigations@express-scripts.com	All calls are confidential.
[The Great-West Life Assurance Company]	(866) 810-8477 SpecialInvestigations@gwl.ca
[Green Shield Canada]	888-711-1119 (customer service) 800-265-5615, ext. 5887 (confidential tips hotline) benefit.utilization@greenshield.ca	All calls are handled confidentially with no return contact unless requested. Please ensure to include all pertinent information including name(s), date(s), description of activity and/or nature of abuse. Messages left are retrieved twice daily.
[Industrial Alliance Group]	866-789-3938 ia_audit_services@inalco.com	All calls and e-mails are handled confidentially. No return contact is made unless requested. Please ensure to include all pertinent information including name(s), date(s), and a description of activity or abuse. Tous les appels téléphoniques et les courriels sont traités confidentiellement. Aucun retour d'appels ne sera fait à moins d'une demande expresse. S.V.P. assurez-vous d'inclure toutes informations pertinentes incluant les noms, les dates et une description de l'événement ou des abus.
[Johnston Group Inc.]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Manulife Financial]	(877) 481-9171 (Toll Free) gb.investigative.services@manulife.com	Toll free ; staffed 9 to 5 EST; bilingual; calls handled confidentially. After hours, leave a voice message. Please give as much information as possible with regard to involved persons and events.
[Manion, Wilkins & Associates Ltd]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Medavie Blue Cross]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Ontario Provincial Police]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[RWAM Insurance Administrators Inc.]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Standard Life]	416-593-2633 (CHCAA) 866-962-4222 (CHCAA Toll-free) info@chcaa.org (CHCAA)	All calls to the CHCAA will be handled anonymously unless the caller requests otherwise. Your privacy will be respected.
[Sun Life Assurance Company of Canada]	(888) 882-2221 (Toll Free) info@chcaa.org (CHCAA)	The number is checked twice a day, or more for messages during regular business hours. The message is bilingual and welcomes the caller to the Sun Life Financial Investigative Services Confidential Hot Line. Please leave your name, phone number and a brief message.
[TELUS Health Solutions]	(905) 629-5693 anti-fraud@telus.com	Confidentiality of information assured. Anonymity can be requested. Manned during normal business hours connection after hours.
[Workplace Safety & Insurance Board Ontario]	(800) 387-0750 Toll free: (All of Canada) (888) SILEADS (1-888-745-3237) sileads@wsib.on.ca	Note: Identity may be revealed through email address. 8:00 a.m. to 4:30 p.m. -request Investigations and Prosecutions Branch, Regulatory Services for FRAUD reporting. 8:00 a.m. to 12:00 a.m. (Monday to Friday excluding Ontario statutory holidays). Anonymity is offered. If you identify yourself, the information may be disclosed.